At many therapy practices, care is delegated to aides and techs so that therapists can oversee the rehab of multiple patients simultaneously. We think patients and their referring providers should expect better.
Therapists possess highly specialized skills and knowledge (Did you know that physical therapists complete seven years of higher education?) But the benefit of this expertise is diluted when the therapist doesn’t provide the care. Indeed, the use of aides and techs requires that therapists in these practices design and delegate treatment programs that aides are capable of delivering. Simply, that means that rehab care is limited; it can only be as “expert” as the aide.
At OSS, we don't overlap appointments. Appointments are scheduled for one patient at a time. In our one-on-one model, every patient is seen by a licensed rehab professional for the full duration of every visit.
It’s obvious to us; patients get better when they receive the undivided attention of the best qualified providers.